Eastgate Automotive of Raleigh

Eastgate Automotive of Raleigh

Auto Repair

Average Reviews


Eastgate Automotive are an organization of automobile repair specialists founded within Raleigh North Carolina. We have gladly supported the local Raleigh neighborhood for many years and look forward to a lengthy and thriving connection later on.

Before starting Auto repair shops often offer a free estimate for the work that needs to be accomplished. Although these estimates may differ depending on what the original problem is, it’s an adequate beginning point. For some companies it’s an industry policy; however, you should never consent to any repairs to your car or vehicle without knowing the full cost associated with. Certain stores have staff who are willing to give free estimate and are available to take the vehicle for testing.

If you are having maintenance or minor repairs completed, it might be advisable to bring your owner’s handbook. A lot of people aren’t aware about their vehicle and wish to ensure that they are as precise as they possibly can when doing repairs. Many people do not want to read through an owner’s guide. In any case, the manual can offer information regarding the specific problem with the vehicle. By giving the mechanic tips and advice about specific issues, a person can usually identify what’s wrong without having to dig through the owner’s guidebook.

Before leaving with the vehicle, make sure you have all the necessary documentation. A lot of times, an auto shop will require insurance proof or at a minimum, a bill of sale. If this is required the shop should prepare the paperwork for you prior to leaving with the vehicle. It is also beneficial to have the VIN (Vehicle Identification Number) and warranty history with you. This information could come in handy in discussing repair or maintenance issues in the future.

Next, be aware of any complaints that have been made against the shop. If the shop has a history for fixing issues, but is it is not charging its customers for the services then it might be time to search for a new shop. For complaints, be sure to note the date, name as well as other information about the incident. If you are able, pay the repair shop directly to avoid being billed on a credit card.

When possible, visit the auto repair facility or factory-scheduled service shop in person and see the condition of the equipment. If the shop isn’t operating at the time you go, often times the best way to get an idea of the work conditions is to check on the internet. You’ll often find reviews of local businesses and discover the way they’re rated by potential customers.

If you’re not knowledgeable about auto repair, the employees at the facilities can assist you in a variety of situations. They must also be aware about the products and services that are offered by various companies. However, it may be required consult with a technician before deciding on a specific make or model of vehicle. Even though you may have identified the right mechanic, sometimes it is best to verify the job. Furthermore, some technicians are accustomed to giving uninvited advice, and it could be difficult to determine if it’s not the case. To avoid any issues in the future, choose the right mechanic.

Our group of specialists at Eastgate Automotive is available to answer the questions you have or just to meet with you one on one in order to resolve any auto repair difficulties you might have.

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