Ken’s Auto Service of Aurora

At Ken’s Auto Service we’ve been proud to be able to give our company’s clients here in Aurora an extremely mixed range of professional automobile repair products and services. Our company’s objective is multifold, we will give you 24/7 auto repair services as well as offer a selection of services created to further improve your own house or business.

Before you begin, auto repair shops will typically provide a no-cost estimate of the work that needs to be done. Although these estimates may differ according to what the primary issue is, it’s an acceptable start. For some companies it’s an industry practice; however, do not accept car maintenance or auto repair without knowing the full cost of the work. Some stores have employees that are willing to give a free estimate and are available to take the vehicle for a test drive.

When getting minor or maintenance repairs completed, it might be beneficial to carry owners’ manuals. Many people are not knowledgeable about their vehicles and would like to ensure that they are as precise as they can when performing repairs. Other people may not wish to study owners’ manuals. In either situation, the manual will provide details about the particular issue that is affecting the vehicle. In giving mechanics tips and advice about specific issues the user can generally identify what’s wrong without the need to read the owner’s manual.

Before leaving the car make sure you have all the appropriate documentation. Many times an auto shop will require insurance proof or at least a bill of sale. If it is necessary, the shop should prepare this for you prior to leaving with your vehicle. It is also beneficial to have your VIN (Vehicle Identification Number) along with the warranty history you. This info can come in handy in discussing repair or maintenance issues later.

Be aware of any complaints that have been brought against the shop. If the shop is known for its reputation for fixing issues, but is they do not charge customers for this service the time may be to look for a different shop. In the event of a complaint, it is important to keep track of the date, time, and other details about the incident. If possible, pay the repair shop in person in order to avoid being charged a credit card.

If you are able, visit the auto repair service facility or factory-scheduled maintenance facility in person to determine how everything is operating. If the facility isn’t open at the time you go, often times the best approach to get an idea of the work conditions is to look online. You’ll often find reviews of local businesses and discover the position they’re given by prospective customers.

If you’re not familiar with much about auto repair, the staff at the facilities will be able to assist you in most situations. They should also be well-informed of the services and products that are offered by various companies. It may be necessary to speak with a technician prior to deciding on a particular brand or model of vehicle. While you may have found the right mechanic, there are times when it’s an excellent idea to confirm the work. In addition, some technicians are known to give non-solicited advice and it may be difficult to determine if it’s not the case. To avoid issues in the future, choose your mechanic wisely.

Our expert team are now waiting to hear from you or perhaps get together one on one to help you with regards to any kind of auto repair issue you might be facing.

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