Master Car Care & Collision of Houston

Master Car Care & Collision of Houston

Auto Repair

Average Reviews


Master Car Care & Collision is a professional automobile repair for household & business clients here in Houston. Our focus on customer support and value for your money makes us the primary choice for house owners as well as businesses as well.

Before beginning Auto repair shops typically provide a no-cost estimate for the work to be done. While the amount may vary according to what the primary issue is, it’s still an acceptable starting point. For certain businesses there is a common industry policy; however, you should never accept car maintenance or auto repair before understanding the total cost that will be incurred. Certain stores have staff who will give you a no-cost estimates and to take the vehicle for an evaluation.

When you’re getting minor maintenance or repairs completed, it might be wise to bring along owners’ manuals. A lot of people aren’t aware about their cars and want to do the best job possible in the process of making repairs. Other people may not be interested in reading your owner’s manual. In any scenario, the owner’s manual may give information on the specific issue with the vehicle. In giving mechanics tips and suggestions for specific problems, a person can usually be able to determine what is wrong without having to look through the owner’s manual.

Before leaving with the vehicle make sure you have all the necessary documents. Many times an auto shop will ask for proof of insurance or at minimum a statement of sale. If this is required the shop must complete this for you before leaving with the car. It is also useful to have the VIN (Vehicle Identification Number) and warranty history with you. This information could come in handy when discussing the repair or maintenance issues in the future.

Be aware of any complaints made about the business. If the shop has a history of fixing problems but it is not charging its customers for this service then it might be time to look for a different shop. If you have a complaint, make sure to document the date, name as well as other information about the incident. If possible, pay the repair shop directly to avoid being billed on credit card.

If possible, stop by the auto repair service facility or factory-scheduled service shop in person and see if everything runs smoothly. If the location isn’t operational at the time you go, often times the best method to know the conditions of operation is to check on the internet. You’ll often find reviews about local businesses and get a feel for the position they’re given by prospective customers.

If you’re not sure about auto repair, the staff at the facilities are likely to be able assist you in a variety of situations. They should also know about the various products and services offered by various manufacturers. It may be required to speak with a technician before making a decision on a specific type of vehicle or make. Even though you may have discovered the right mechanic there are times when it’s recommended to check the task. In addition, some technicians are known to give unsolicited advice and it can be difficult to confirm that this is not the case. To avoid problems in the future, select your mechanic carefully.

For those who want a reputable auto repair business that you may count on, contact us. You will find our contact information down below.



Claim Listing

Is this your business?

Claim listing is the best way to manage and protect your business.